1. Who we are
This portfolio website is operated by Ann Custodio (“I,” “me,” or “we”), offering services as an Automation Specialist, GoHighLevel Specialist, Virtual Assistant, Web Developer, and Vibe Coder.
Contact: anncustodio@myyahoo.com · +1 (815) 305-5477
2. Why we collect information
We collect information only as needed to run this site and respond to people who want to work with us. Specifically, we use information to:
- Respond to hire, project, and support inquiries
- Schedule calls or meetings when a booking tool (such as GoHighLevel) is connected
- Discuss your business needs and deliver services you request
- Keep the website secure, reliable, and performing well
- Comply with applicable law and protect against fraud or misuse
We do not sell your personal information, and we do not use it for unrelated advertising networks.
3. Information we collect
Information you provide
When you email, call, text, or book through a scheduling form linked from this site, you may share:
- Name and business name
- Email address and phone number
- Preferred meeting times
- Project details, tools you use, goals, and any other information you choose to include
Technical / hosting information
Like most websites, our hosting and infrastructure providers (for example, the platform that serves this site) may automatically process limited technical data such as IP address, browser type, device information, pages visited, and approximate timestamps. This helps keep the site online, diagnose errors, and understand basic traffic patterns. This site does not currently run a separate marketing analytics or advertising pixel suite.
4. How we use your information
- Communication: to reply to messages and follow up about services
- Scheduling: to book and manage calls when you use an embedded or linked booking form
- Service delivery: to understand your needs and perform agreed work
- Operations & security: to maintain, protect, and improve the website
5. Sharing and third parties
We share information only when needed to operate the site or fulfill your request, for example:
- GoHighLevel (or similar CRM / booking tools) — if you use a “Hire Me” / booking link, that provider processes the details you submit under their own privacy practices
- Hosting & email providers — to deliver the website and receive messages you send
- Legal or safety needs — if required by law or to protect rights, safety, or the integrity of the site
External project demo links (for example, client or sample sites) are separate properties and may have their own policies.
6. Cookies
This portfolio is primarily informational. Hosting or security layers may use essential cookies or similar technologies needed for the site to function. We do not intentionally place third-party advertising cookies. If booking tools or other embeds are added later, those services may set their own cookies—please review their notices when you use them.
7. Data retention
Inquiry and booking-related information is kept as long as needed to respond, deliver services, maintain business records, or meet legal obligations, then deleted or archived when no longer required. Hosting logs are retained according to the provider’s standard practices.
8. Your choices & rights
Depending on where you live, you may have rights to access, correct, delete, or restrict use of your personal information, or to object to certain processing. To make a request, email anncustodio@myyahoo.com. You can also simply choose not to contact us or use booking forms.
9. Children
This site is intended for business and professional audiences and is not directed at children under 13 (or the equivalent minimum age in your region). We do not knowingly collect personal information from children.
10. Security
We take reasonable steps to protect information transmitted to or stored in connection with this site. No method of transmission or storage is completely secure; please use discretion when sharing sensitive details over email or forms.
11. Changes
We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the site after updates means you acknowledge the revised policy.
12. Contact
Questions about privacy? Reach out at anncustodio@myyahoo.com or see the Contact page. Related: Terms of Use.